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CONSUMER PROTECTION

For decades, our firm has specialized in the field of consumer protection law. The partners are well known co-authors of the Concise Commentary of the Austrian Consumer Protection Act (Konsumentenschutzgesetz) and by other publications in this area of law.

We advise our clients and represent them in all questions of the consumer law (disputes with banks, warranty issues, unfair terms in contracts, etc). We count among our clients the leading consumer organizations in Austria.
We have litigated numerous test cases and obtained a number of landmark judgments in the area of Austrian consumer protection law (ranging from the prohibition of "cold calling" of consumers by businesses to the preliminary ruling of the European Court of Justice in October 2002, according to which consumer associations can sue foreign enterprises for the use of unfair terms in the home court of the consumer organization).

We also represent consumer organizations from other European countries on questions of Austrian law.